The franchise was set up by Marcelo Navarro in March 2021 and has since expanded with 24 carers
Walfinch East Barnet is celebrating after being rated ‘good’ by the industry watchdog in an interim review.
During the original inspection, the Care Quality Commission (CQC) spent time speaking with care staff, those receiving care, relatives of service users and the registered manager, Marcelo Navarro. It also looked to determine whether the service delivered is safe, effective, caring, responsive and well-led.
The team has received ‘good’ ratings in all five categories.
Talking about the latest review by the CQC, Marcelo said: “I am delighted that the CQC is confident that our service does not require a reassessment, and we, therefore, retain our existing ‘good’ rating. This follows our first official inspection since launching the business, and to achieve good ratings in each of the five areas inspected is something I am very proud of.
“Since launching the business, my team of carers are today providing personal care and support to many people across the Barnet area. Every day we strive to provide an outstanding service that will make a difference to our clients’ day, and I’m delighted with the feedback and positive reviews we receive.”
Walfinch East Barnet provides a wide range of care services to people in their own homes across the local area, including Edmonton, Wood Green, Alexandra Palace, East Finchley, Southgate, Palmers Green, Enfield, Cockfosters and Barnet.