Inspectors visited the Mansfield homecare provider and spent time speaking with care staff, those receiving care, relatives of service users and the registered manager
A homecare franchise branch based in the centre of Mansfield, Nottinghamshire, is celebrating after being rated as ‘good’ in its first official inspection by the Care Quality Commission (CQC).
Inspectors visited Walfinch Mansfield and spent time speaking with care staff, those receiving care, relatives of service users and the registered manager, Tiffany Meachim.
The branch subsequently received a ‘good’ rating in each of the five areas inspected, including if the service is safe, effective, caring, responsive and well-led.
Located in Mansfield Business Centre, Tiffany set up the homecare business in April 2021, which is part of a nationally-operated homecare franchise business. Driven by a desire to provide a service that provides local people with complete flexibility of care – from as little as one-hour visit per week to more intensive live-in care, in addition to supporting those with complex needs – Walfinch Mansfield today supports clients across the surrounding area with a dedicated team of 36 carers.
“I started this business during the pandemic and this was our first inspection,” said Tiffany. “To achieve a ‘good’ rating is a great achievement and one that we are all very proud of.
“Since launching, I have expanded both our care and support teams and today help people across Mansfield, Ashfield, and beyond, with a wide range of care needs in their own homes. This rating is testament to the entire team’s focus on delivering quality care, and now we have set our sights on achieving an Outstanding status and are working together towards that.”
Image: Walfinch franchisee Tiffany Meachim (left) with some of her team