Meet Joanna: the force behind franchise training

Joanna Jacobs, an expert to be reckoned with, is the powerhouse behind our franchisee training programmes, writes N.Bar

When you’re looking for the right franchise to invest in, you’ll be looking for a brand with a reputation you can align with. N.Bar, noted for our beauty and grooming excellence, has emerged as an icon within the beauty industry. Our commitment to quality, and the support we offer to our franchisees reaches right around the globe.

Central to our success is the dedication of remarkable people in our support team, like Joanna Jacobs, who are instrumental in shaping our brand’s expansion, and your future success.

Joanna’s journey

Joanna proudly represents the UK, as part of our global team. She entered the world of beauty therapy at just 16, before venturing into entrepreneurship, with her own beauty business. Driven by excitement and curiosity, Joanna left Scotland, where she is from, to explore the beauty industry in countries like Spain, Australia and Dubai where she soon realised her love lies in the variety of life, and making sure no two days are the same.

Joanna joined the N.Bar family in 2021, using her knowledge and experience to develop the franchise training programme. She also plays a crucial role, alongside Sepi, Jody, and Silvana, elevating the N.Bar standards across all locations. “After gaining confidence in a beauty-focused training academy, I discovered N.Bar. Now, I am focused on helping others discover the joy of running their own N.Bar business, through our training programmes. This is the perfect place for me, as I can blend my passion for beauty and travel, and work alongside our global franchisee network to create a unique training experience for all.”

Trained for success

So, when you embark on your own N.Bar journey, Joanna will be part of the team to support you, as you set-up your businesses, giving you all the inside information so you can maintain consistency with the high standards we’ve built a reputation for.

Our training programme will cover all aspects of running your new N.Bar business, for you and your team, and will cover things like: technical evaluations, hygiene protocols, customer service etiquette, and a strict adherence to our Standard Operating Procedures (SOPs). “When a franchisee starts,” Joanna explains, “we ensure you’ll understand the testing process. I’ll be with you, in your store, for three weeks: two weeks of training and one week for the store setup. Together, we can work through any challenges you may face as I’ll be there to give you my full support during your opening week, to address any hiccups.”

The support you’ll receive from our team, continues well after the initial setup, as Joanna provides you with her ongoing training and guidance to enhance your skills, as well as the skills of your team. We’re with you every step of the way, so you’ll feel fully supported and inspired to take full control of your franchise. “The ongoing training has a dual focus. Firstly, it’s about upskilling our team independently through resources like our Franchisee Community Portal with SOPs and instructional videos. This reduces the dependency on constant supervision. Secondly, whenever we introduce any new element, I ensure everyone is fully aligned with the changes.”

Ongoing innovation

At N.Bar, innovation matters to us. We take immense pride at being at the sharp end of the nail industry, regularly introducing new services to captivate customers. When you invest in an N.Bar franchise, you’ll offer on-demand and on-trend services, straight from the latest influencer, so your salon remains centre-stage. “In the Autumn,” Joanna says, “we introduced five hot new services, including the Russian Manicure, which involves a deep clean on the nail using an electric file and scissors. It gives a cleaner and more profound finish.”

New services like these, show N.Bar’s commitment to remaining fresh and exciting in the beauty and grooming industry. Joanna and the team, strive to ensure all our franchisees are well-equipped and confident to offer these new services, something you can experience for yourself, when you join the N.Bar family.

So, why choose an N.Bar franchise?

Partnering with N.Bar is a life-changing decision, for the better. You’ll become part of a supportive family who want to see you succeed! With a clear and proven structure, training, and continuous support from all our experts, you’ll never be alone in your business journey. And, the N.Bar model ensures every new business owner can replicate the success of our brand, without the daunting task of creating a business from scratch. You’re not on your own.

As Joanna explains, “What I personally love about N.Bar is the commitment to consistent standards. I’ve visited many salons, even in luxurious places, and there’s a lack of order and hygiene. At N.Bar, we maintain a structured yet flexible approach. I encourage our team to experiment with techniques as long as the results meet our high morals and values. N.Bar is excited to stay fresh and dynamic.”