Drain Doctor

About Drain Doctor

Drain Doctor is the UK’s largest and most trusted company in the recession-resistant drain clearance and emergency plumbing industry.

Established in 1994, the home service brand has become a household name and a beacon for customer experience whilst providing an essential service to homes and businesses nationwide.

Don’t worry, though it doesn’t want its franchise business owners getting their hands dirty. Instead, you’ll employ trained engineers to complete the callouts who arrive on-site equipped with a wide variety of tools and technology that can help them quickly identify and repair most blockages or breaks there and then, without the need for excavation. Drain Doctor wants you to locally market and manage a business to deliver a world-class experience to commercial customers and domestic customers. 

As long as there are drains to clear and plumbing to fix in homes and offices, there will always be a need for Drain Doctor and its franchise owners to earn a six-figure income working in a low-risk recession-proof plumbing & drainage industry.

Admittedly, starting a new business venture for the first time can seem daunting. But, with Drain Doctor, you can take comfort knowing that there are already over 50 thriving franchise locations across the UK. What’s more, you’ll be joining the number one brand in an industry that remains resilient in even the harshest of economic climates.

How does the Drain Doctor franchise model work?

The Drain Doctor plumbing franchise model has been created to enable motivated individuals to lead and motivate their skilled plumbing and drainage engineers to succeed within their local area. You won’t be conducting the technical work yourself; however, you will be responsible for making critical business decisions with the support of the Drain Doctor head office team.

Over 25 years of experience in the UK and longer in the US has helped the drainage company systemise the customer satisfaction experience from start to finish. So all you have to do as a franchise owner is follow the system with passion and enthusiasm and manage your staff to do the same.

Each franchise owner will go through the diligent recruitment process before embarking on an eight- to 12-week sure start launch programme, which will cover every aspect of the launch of their new business, including business and technical training.

Once launched, each franchisee will have their very own business development manager as their first port of call for any questions, queries or hurdles they may encounter in their business. Drain Doctor Plumbing is truly invested in your success, so why wouldn’t it give you the very best support.

Drain Doctor Plumbing is committed to developing its franchise owners in the latest best practices, technologies and industry updates. It does this through regional meetings and an annual conference.

The drainage organisation’s network also has a franchise advisory council made up of experienced franchisees from across the UK. They regularly come together to speak with the head office, advise on business processes and mentor new starters to help get them up to speed and offer extra support.

The drainage franchise is a valued member of the Neighbourly UK and Neighborly Global community (formerly Dwyer Group), the world’s largest parent company of home service brands. With access to Neighbourly’s services, Drain Doctor franchisees can utilise unrivalled support services from associates with a wealth of experience in the industry and business.

How much does a Drain Doctor franchise cost?

The Drain Doctor franchise fee is £35,000-plus VAT. As a new franchise owner starting from scratch, your total investment, including working capital, will be c.£85,000 to £100,000.

The plumbing business has a strong working relationship with its finance partners, NatWest and Barclays banks, who have reviewed its business model and awarded Drain Doctor the highest level of finance available to new franchise owners. This means that you could secure bank funding for up to 70 per cent of your investment.

Drain Doctor franchise resale opportunities are also available – prices of established franchises vary depending on size and previous performance.

Does a Drain Doctor franchise cover an exclusive franchise territory?

Drain Doctor franchise owners have exclusive marketing rights to a territory defined by population and number of businesses within that area. Territories are allocated to give you the opportunity to penetrate the marketplace and operate efficiently while giving the potential to scale your business to a multi-van operation.

Drain Doctor franchise partners are encouraged to work in harmony with the potential for job and equipment sharing. Along with sharing successful ideas, best practice and strategies to improve and develop the franchise system as a whole.

The drainage business works alongside franchise owners to continuously innovate, improve and evolve the franchise business to constantly stay at the forefront of sales, marketing, technology and ultimately the industry.

What does Drain Doctor look for in its franchisees?

You do not need experience in drainage. As a Drain Doctor Plumbing franchisee, you will be a key player in managing your business from the front, prospecting and building business relationships, while your skilled engineers complete the plumbing and drainage work.

Drain Doctor has a reputation for excellent customer service and as the most trusted drainage and plumbing company in the UK with a TrustPilot score which eclipses its competition, it expects franchise owners to manage that. Therefore, experience in managing a team is preferred, and the confidence and motivation to look to win new work and build your business to great heights are also essential.

The network of Drain Doctor franchisees is widely diverse from a range of different backgrounds, communities, and cultures. As long as you have the right attitude, you can run a successful business with Drain Doctor.

Do I need plumbing experience to become a Drain Doctor franchisee?

No, Drain Doctor franchise owners come from a wide range of backgrounds, with many experienced in senior management, marketing, sales, finance and associated trades. Drain Doctor provides full business and technical training for its franchisees.

Did you know?

Drain Doctor is eligible for funding support!

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Drain Doctor does also welcome those with drainage and/or plumbing experience who are looking to transform their standalone businesses into part of a larger, national company to achieve greater growth.

This is a management franchise and as a franchisee, you will be creating and nurturing business relationships while your skilled engineers complete the plumbing and drainage work, building a multi-van operation.

What is essential to become a Drain Doctor franchise owner is drive, hard work, enthusiasm, and a commitment to customer service excellence as an essential service to your community.

What training and support does Drain Doctor provide franchisees?

Drain Doctor Plumbing franchisees are fully supported throughout their entire journey with the brand from the moment they enquire about a location.

Each new franchise owner is enrolled on a 12-week sure start programme that ensures that your Drain Doctor business is ready for launch with step-by-step guidance. This programme includes a five-day business training course at the national training centre to bring you up to speed with the Drain Doctor sales processes, bespoke software, marketing exercises and established business management systems. But it doesn’t stop there, although it doesn’t want you doing the work, of course, you’ll want to know more about the business’s technical aspects. So you’ll join Drain Doctor for a further five-day technical training course. 

In addition, this course offers the perfect opportunity for new franchisees to meet the Drain Doctor team and their business development manager (BDM), who works alongside them every step of the way during their time with the company. The BDM has a wealth of experience in the drainage industry and in business, allowing them to be a fountain of knowledge and support for all franchisees, no matter how advanced they are in the industry.

Drain Doctor’s in-house marketing team take care of your online presence, saving you the hassle of promoting your business and enabling you to run it! The new website optimises a local-first approach, giving customers an easy and attractive user experience and putting your business in front of the competition.

Being an established national brand, Drain Doctor holds many major corporate accounts, companies who request work done by Drain Doctor’s franchisees through its in-house national accounts team. The head office team fully manages these relationships from start to finish ensuring a uniform, reliable service that aids the longevity and growth of its corporate partnerships.

Join Drain Doctor in serving some of the UK’s most recognised brands, including JD Wetherspoons, Nandos, David Lloyds and more!

Will I meet other Drain Doctor franchise partners?

Speaking with Drain Doctor franchise owners is an integral part of the candidate discovery process.

Once you’ve met with the franchise recruitment manager and Drain Doctor has both completed some aspects of the mutual evaluation programme, you will then be invited to speak or meet some franchise owners to learn more about their experience with Drain Doctor.

Drain Doctor has a strong franchise network, and franchise owners are actively encouraged to get together to provide mutual support and share ideas through regular regional meetings and training sessions.

This is complemented by a national conference, run in conjunction with parent company Neighbourly UK and its sister franchise brands that brings over 300 franchisees together for three days of keynote speakers, seminars, workshops and networking opportunities.

Why choose a Drain Doctor franchise over other plumbing and drainage service firms?

Drain Doctor offers an unrivalled opportunity to join the most trusted national brand within a recession-proof industry and earn a six-figure salary.

Its services are always in demand across commercial property and domestic property sectors, with a portfolio of key accounts to ensure every franchise owner is guaranteed work within their region. The Drain Doctor team has established itself as an industry leader with a proven business model and a strong online national presence.

With its brand, marketing, systems and support, franchisees get to focus on the customer and operate as an essential service at the centre of their community.

Known for world-class customer service, they also enjoy great job satisfaction and profit margins. Go down the franchise route and take control of your future – enquire today!

What locations or territories is Drain Doctor looking to operate in?

A number of new territories are currently available nationwide, along with Drain Doctor franchise resale opportunities.

This includes – Inverness & Aberdeen Glasgow North Bury, Oldham & Rochdale Scunthorpe, Grimsby & Doncaster Barnsley, Rotherham & Worksop Stockport Manchester South & Crewe Derby & Burton Leicester Central Peterborough Coventry & Hinckley Warwickshire & South Leicester Newport and Mid Wales Cardiff Wales South West Wiltshire & Yeovil Reading & Newbury Hatfield & Enfield Dartford & Gravesend Maidstone & Rochester Croydon South Kent Kingston Upon Thames Bristol South & Taunton Nottingham Central & Mansfield Lincoln & Nottingham East and Great London.

Can I list my Drain Doctor franchise for sale?

Yes, and Drain Doctor may even be able to help you to find a buyer. Franchises that are part of a large national chain are often more attractive prospects than individual companies, as purchasers are buying a known enterprise.

How do I find out more about Drain Doctor franchise opportunities?

A number of new territories are currently available nationwide, along with Drain Doctor franchise resale opportunities. In order to find out more about this management and drainage organisation, first, register your details to arrange a phone call. Several phone conversations will usually take place over a couple of weeks, after which a face-to-face meeting will be arranged to discuss the suitability of this business opportunity. Following that meeting, a successful candidate will be invited to attend a training course before launching their franchise. 

To begin the application process, click the enquiry button found on this page.