Aspray receives first 5-Star Franchisee Satisfaction Award of 2023

5-Star Franchisee Satisfaction is awarded to a franchisor that receives above average feedback on all five of the key areas measured

The property claims management service franchise Aspray has received excellent feedback as part of the WorkBuzz Franchisee Satisfaction survey.

During the anonymous survey, currently trading franchisees were asked to rate the Aspray franchise in five key areas: training and support, the franchise system, culture and relationships, leadership, and general satisfaction. To achieve the 5-star recognition, a franchisor must score above the industry average in all categories.

Aspray has achieved “amazing results”, especially in the leadership category where it scored a 16 per cent above the industry average.

Aspray’s founder and managing director said: “What a great start to the year! I am delighted with the results of the satisfaction survey.

“The feedback from our franchisees is very important to us as we are always looking to improve and grow as a franchisor. It is wonderful to know that the support we are currently offering is proving valuable to our franchisees and their business growth.

“I am proud of our network and everything we have achieved.” 

“We are delighted to be giving Aspray a 5 Star Franchisee Satisfaction award,” added Steven Frost, CEO of WorkBuzz. “What makes this award so special is that it’s entirely based on confidential feedback from real franchisees and goes into detail about their franchise ownership experience.”