Triple Crown

ActionCOACH wins unprecedented third successive Best Franchise Award

ActionCOACH was awarded Best Franchise (£25k-£99k investment) at the Best Franchise Awards, sponsored by RBS, in November 2016.

This isn’t the first time the business coaching specialist has won this award - it’s the third win in three consecutive years.

Competitive category

Steven Frost, CEO of independent research agency Smith & Henderson, says: “We would like to congratulate ActionCOACH on being recognised as the UK’s Best Franchise in the £25k-£99k investment level.

“This was an extremely competitive category and what makes this award even more special is it is based on feedback from ActionCOACH franchise owners, who provided outstanding feedback about the support from ActionCOACH, its leadership and products and services.

“In 2016, for the third successive year, ActionCOACH has been recognised as one of the very best franchise opportunities in the UK.”

Smith & Henderson’s Franchise Satisfaction Survey has been adopted by over 100 franchisors since it started in 2011.

ActionCOACH franchise owners were invited to rate their franchisor, its products and services and its infrastructure. The results of this survey produce a benchmark of satisfaction scores and high scoring franchises are invited to present to a panel of judges for the RBS Best Franchise Awards.

5-star 4 times

In 2013, ActionCOACH became one of the first franchisors to receive the coveted 5-Star Franchisee Satisfaction Award, achieving one of the highest set of scores recorded for that year.

In 2016, ActionCOACH became one of just five franchisors to receive the 5-Star Franchisee Satisfaction rating four times.

Ian Christelow, ActionCOACH UK co-founder, had the honour of being presented with the award by Steven Frost.

“We’re elated to win a hat-trick of Best Franchise Awards,” Ian says. “We were up against some stiff competition, so to finish top again is testimony to the tireless efforts of our UK support team.

“I have to mention Julie Wagstaff, our recruitment director, who makes events like our Business Excellence Forum better year after year, James Vincent and his world class team of master coaches and John Asquith, our sales guru, and his team, who tirelessly generate leads and clients for our franchise owners.

“Most of all, I have to thank our fantastic network of over 150 franchise owners. The calibre of individuals in our network is second to none and our culture of teamwork and abundance means support is readily available at the end of the phone.

“Not just that, our franchise owners volunteer to run webinars and training days for free to share best practice and successful innovation, which means we can put on a franchise industry ground breaking 70 days a year of support in the UK.

“We’ll all celebrate this award as a team, but now the challenge begins to make our franchise deliver even more rewards, personal growth and fulfillment for everyone who invests in an ActionCOACH franchise.”