Alan and Amanda Hartley were recognised for building an exceptional dog care community and delighting their customers
Last year, local couple Alan and Amanda Hartley, owners of Barking Mad Leeds, were honoured with the prestigious Great British Franchisee Award in recognition of their exceptional dedication to building a thriving community of dog-loving hosts.
As franchisees of UK dog home-boarding franchise Barking Mad, the judges noted, they have consistently gone above and beyond to provide top-notch care for dogs and deliver outstanding service to countless happy customers. Their efforts in fostering a network of trusted hosts, who look after the dogs while their owners are on holiday, have not only ensured peace of mind for pet owners across the Leeds territory, but also established them as key figures in the local community.
Commenting on their achievement, Alan and Amanda said: “We are absolutely delighted to be Great British Franchisee Award winners 2024. It’s a fantastic accolade to have, both for the Barking Mad brand and ourselves. It’s a great tribute to all our host families who look after and care for our many four-legged friends and to our customers, who know we put our heart and soul into caring for their pets.”
Speaking on behalf of Barking Mad, Managing Director Rachel Stewart said: “Having been in the Barking Mad network since 2011, Alan and Amanda are now into their third renewal agreement and have grown their business substantially during this time.
“They are a real font of knowledge for the network, and franchisees see them as the voice of reason when seeking peer advice. Alan and Amanda have come across most situations, so can offer really sound advice to their peers, gaining them a huge level of respect from the network.
“They’re a steady pair of hands, and it is especially heartwarming to listen to their stories about their relationships with their hosts. They regard them as close friends, and it really comes across when they talk about them.
“They go the extra mile for their customers too, and often take dogs into their home that may not be suitable to stay with a host, giving their customers complete peace of mind that their beloved pet is exceptionally well cared for (and spoilt rotten)!
“Alan and Amanda are two genuinely lovely, warm, compassionate and caring people. We are thrilled to see them honoured in this way – they truly are ‘Great British Franchisees’!”
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