Subash and Santhosh Sivapandi: Fast franchise growth is possible

The Blossom franchisees of Barnet and West Hampstead believe scaling quickly and profitably is achievable. They explain why

Subash and Santhosh Sivapandi are fairly new to the Blossom franchise network, having invested in the Barnet and West Hampstead territory.

Since investing, the duo’s big ambition has been to grow their business into a highly valued asset.

Here, they discuss what the journey has been like while they continue to move towards this goal, and what their plans are for the coming year.

What’s your background prior to becoming Blossom franchisees?

Subash and Santhosh: We both come from professional backgrounds focused on service and community care, with a shared passion for supporting people to live independently and comfortably in their own homes. Our experience in management and healthcare has allowed us to bring valuable skills to our Blossom Home Care franchise.

What made you choose to invest in the Blossom franchise? 

We chose Blossom because of the brand’s reputation for delivering compassionate, client-centred care, as well as the emphasis on high standards. Blossom also stood out to us because of the strong support system in place for franchise owners, the commitment to innovative care solutions, and the flexibility it offers in customising care packages to meet diverse client needs.

How did you find the franchise recruitment process from start to finish?

 
We found the whole process to be smooth and well-structured. We especially appreciated the emphasis on finding individuals who align with Blossom’s values from the outset, which made the entire onboarding process much more cohesive.

What has the head office support been like so far?

Exceptional – the franchise team has been responsive, providing us with invaluable resources, training, and guidance, especially during the initial stages. They continue to help us navigate operational challenges and offer consistent marketing and recruitment support, making us feel confident in achieving our goals.

What is your five-year growth plan? 

Over the next five years, our goal is to reach 2,000 hours of weekly care calls, while always ensuring the high level of personalised care that Blossom is known for is delivered by our team of qualified carers. We plan to strengthen our presence in Barnet and West Hampstead by expanding our team, enhancing community partnerships, and increasing client retention through exceptional service and support.

What does your current and future team look like? 

Currently, we have a team of seven fully trained, full-time carers. Our future aim is to build a family of 50 team members, allowing us to support a growing client base and ensure consistent, compassionate services across our territory.

What would your advice be to anyone considering investing in a care business?

We would highly recommend it to anyone interested in a home care business. Blossom provides a solid foundation, exceptional support, and a truly rewarding opportunity to make a positive impact on people’s lives. Combine that with their commitment to franchisee success, and it makes a fantastic choice for anyone passionate about home care.