Booming logistics sector fuels growth at PACK & SEND

The franchise is on track to grow its revenues by a further 25 per cent this financial year

PACK & SEND is on track to grow its revenues by a further 25 per cent in the current financial year with turnover set to reach £6.3m following a boom year in the logistics sector. This follows a 26 per cent increase in turnover the previous year.

Specialising in packing and shipping even the most complex of consignments, the franchise has been well placed to take advantage of the issues that have arisen due to Brexit and the pandemic.

Speaking about the increase in demand, CEO Mike Ryan said: “Customs regulations that came in as we exited the EU were a real headache for both individuals and companies who struggled with the paperwork. As shipping experts, our franchisees are able to advise customers to ensure they get the paperwork right the first time and this has certainly increased demand for our service.

“Over the years we have developed a niche in international removals for foreign nationals studying or working in the UK. This specialism was pivotal for companies looking to move staff from offices to their homes and our franchise network has moved lots of computers and office equipment around the country in the last year.

“One of the other growth areas has been responding to the vast increase in online shopping where we have supported businesses to get products out to customers and also helped buyers get goods purchased shipped to them.”

PACK & SEND franchisees are well-known in the art world, handling valuable paintings and artworks which need to be carefully packaged and shipped, often to far-flung corners of the world. But they get involved in a wide range of consignments through their businesses.

Their unique service is a real enabling asset for businesses, for example, helping collectors buy from auctions or supporting specialist retailers selling online as well as helping businesses transitioning to a working from home model. Speaking about this, Mike said: “Our franchisees have such varied consignments that no day is ever the same. This is appealing to people who want to run their own business but still be involved, with hands-on assignments that often require problem-solving and initiative.”

The PACK & SEND franchise network is growing due to increasing demand in the sector, with 19 service centres across the UK. The company still has several territories available for enthusiastic, driven entrepreneurs to become their own boss and run sizeable businesses which deliver much-needed services.

Mike said that franchising has allowed PACK & SEND to grow at pace: “Each franchisee buys into a proven business model, but they take responsibility for it in their own area and they are their own boss. So, it’s a best of both worlds scenario: proven model, support from the brand but they have skin in the game.

“We are constantly listening to our customers and expanding our areas of expertise and innovating to keep pace with demand.

“I predict that we will see further organic growth as a result of the ongoing COVID situation, growing our franchise network across the UK. Exciting times lie ahead for us.”