“As I am my own boss, I am able to organise my schedule around my family commitments”

Nusrat Ali wanted to start a lucrative business that would work around her other commitments, and NIC Services Group was the perfect fit

Nusrat Ali joined NIC Services Group in August 2015 as she was looking for a strong brand to run as a management franchise. After working in telesales and being a full-time mother to her four children, Nusrat decided to look into starting her own business.

She says: “I was looking for a secure business that would offer me a good return on my investment. After a significant amount of research, I decided that the NIC management franchise was the right option for me, especially with their guaranteed income offer. I had the desire to work and grow within an organisation where devotion to hard work is encouraged and promoted.”

Finding the right balance

Nusrat completed a comprehensive in-house training programme, which covered all the practical aspects of cleaning, including safe operational methods and best practice. She adds: “I found the training invaluable and in addition to this, NIC provide you with on-going support from a business development manager who will assist and offer you guidance throughout your journey.”

Nusrat was looking for a business that would fit in with her family life. “As I am my own boss, I am able to organise my schedule around my family commitments, I am able to walk my youngest daughter to school every morning,” she explains.

Hard work pays off

She has built a very successful business for herself in less than 12 months. Nusrat says: “NIC has a very unique business model and if you follow their processes and procedures, you will be successful. The cleaning market is extremely lucrative with a high return on investment and provides continual year on year growth. I think that a franchisor should provide excellent area knowledge, sales & marketing assistance, quality training and on-going support, all of which are provided by NIC.”

Nusrat’s short term goal is to maximise on sales opportunities and keep growing her business to increase her coverage. Her long-term goal is to become another of NIC’s £1 million turnover franchisees and she is well on her way to achieving this.