How NIC is helping two franchisees grow profit

Former corporate professionals, Charlotte Eccleston and Kerry Miller, reveal how their NIC franchise has turned them into commercial cleaning entrepreneurs

As one of the UK’s largest industries – worth more than £8 billion per year – the cleaning and support services market is largely unaffected by seasonal or economic influences, making it a recession resilient business.

In a post-Covid landscape, professional cleaning is seen as an essential service. With over 50 years’ experience in the commercial cleaning sector and 25 years in franchising, NIC’s proven home-based management model and low overheads ensure franchisee success.

NIC franchisees are not cleaners. They manage their cleaning teams and develop their franchise with the ongoing support and guidance from NIC, which provides all the necessary training. Therefore, all you need to succeed with an NIC franchise is the desire to run a thriving business.

Franchisee success

Business partners Charlotte Eccleston and Kerry Miller, one of NIC’s many success stories, are enjoying the flexibility that running their own commercial cleaning franchise can bring. With an annual turnover of £2 million, they have built a successful operation.

Charlotte recalls: “I worked for a large corporate organisation for over 12 years, working my way up to general management level. When I was made redundant, I took a few months out to decide what I wanted to do. I began to look at commercial cleaning franchises, a sector that stood out for me because virtually everything needs cleaning every day. “There’s no limit to your potential earnings – it’s an essential service.”

Kerry adds: “We really enjoy running a franchise and the flexibility it brings. As our business has grown, we’ve been able to recruit a team to run things, so we can concentrate on meeting with clients, both existing and potential.”

Built-on support

As a management franchise, cleaning industry experience is not required. Comprehensive training is provided, along with ongoing support and mentoring through business development managers, who support franchisees in developing and operating their NIC business.

Unlike some franchisors, the BDM support is available to franchisees for as long as they want at no extra cost. The support does not stop there either; comprehensive admin support includes invoicing, credit control, and a full payroll bureau service, allowing franchisees to concentrate on building their business.

With their industry-leading support, combined with a strong brand and the franchisees’ own personality, NIC provides all the tools to build a substantial and scalable business.

This is paid partner content