Right at Home completes first franchise resale

New owner takes reins of Richmond and Twickenham territory

Home care provider Right at Home GF is set to branch out into Richmond and Twickenham after acquiring the franchise for the area.

It officially changed ownership on April 1, in what is the first resale of a Right at Home territory.

Right at Home GF managing director Alastair Shanks says: “I’m extremely proud to take on Right at Home Richmond and Twickenham, previously known as Right at Home Twickenham to Weybridge, as Michelle Apostol, the former owner has decided to move on from the role.

“Michelle has worked tirelessly to build up the branch and an excellent staff team, so I’m fortunate to take on an established care business with a reputation for providing high quality care.

“I’m looking forward to working with Michelle’s staff to develop our services further and help more people live independently for longer.”

Michelle ran Right at Home Twickenham to Weybridge for the past seven years.

She says: “It’s been an immense pleasure to develop the business with the backing of an excellent team of CareGivers and support staff, but now feels like the right time to hand over the reins.

“I know that with Alastair in the saddle, both staff and clients will be in great hands.”

While the business name has changed to Right at Home Richmond and Twickenham to reflect Alastair’s focus on the two towns and surrounding areas, for clients the transition will be seamless, with the same CareGivers continuing to provide the same high standard of care.

“My first priorities will be ensuring our clients receive excellent care and supporting the staff in enjoying their jobs,” Alastair says.

“We will recruit even more fantastic CareGivers with a view to helping more people live comfortably and independently in their own homes.

“With that in mind, I’ve appointed Sara Woodley, who is the very experienced registered manager at our Farnham office, to support the existing care manager and office team in the daily running.”

Right at Home will keep its local presence in the area, with a dedicated office covering Richmond and Twickenham, while Sara will take on the registration of the Richmond and Twickenham franchise with the Care Quality Commission.

The company currently operates in 68 franchise territories in England and Wales and is also preparing to open its first office in Scotland.